Shell strengthen ties with IMD

 Shell International Limited and the International Institute for Management Development (IMD), one of the most respected business schools worldwide, announced expansion of a unique, long term partnership to develop future business leaders in global markets including India. The expanded partnership extends support and promotion of an existing Master in Business Administration (MBA) alumni scholarship programme to include students from Africa, Asia, Eastern Europe, and Latin America. The programme represents the first global corporate alignment by IMD to help mature, experienced professionals with diverse backgrounds and strong international experience to attend the IMD MBA program to develop their leadership capabilities.

        At a declaration ceremony hosted by IMD in Lausanne, Switzerland, David Pappie, Manager of Global Attraction & Recruitment, Shell, and Seán Meehan, MBA Program Director, IMD, signed a five-year agreement that will broaden outreach to potential MBA applicants in regions where the two organisations expect strong growth. Shell will leverage its global marketing infrastructure to reach out to MBA candidates, expanding on IMD's existing direct contact with potential applicants and knowledge of the MBA market.


Ramco Systems bags VTTL order

 

        Ramco Systems, a global provider of enterprise solutions announced a customer order win with VST Tillers Tractors Limited (VTTL), a leading Bangalore based manufacturer of Power Tillers and Tractors. VTTL would be implementing the Discrete Manufacturing suite of Ramco e.Applications, comprising of Discrete Production, Financials, Sales, Logistics, Maintenance, SPC/SQC, HR and Payroll modules, along with Indian Extensions and Tools and Utilities.

        The solution would help VTTL to streamline critical business process of Inventory, Purchase and Sub-contracting and in having tight control over its financials. Commenting on this Chetan Pathak, Head - sales and marketing- India operations, Ramco Systems said, 'it is really heartening to see the growing customer base of Ramco e. Applications users in the manufacturing segment. With the globalization of the Indian manufacturing industry, Ramco e. Applications will give organisations like VTTL, the much-needed bandwidth and capacity to offer an array of world-class products and services.'


TVS-E sets up multi-lingual call centre

 

        TVS Electronics, leaders in IT peripherals, launches a multi-lingual call center with state-of-the-art infrastructure in Tumkur, near Bangalore, that will serve customers in IT and Telecom verticals. The company's initiative comes at a time when the ICT Industry is witnessing robust growth and the demand has penetrated into the rural markets. This has substantially increased the demand for local language computing. With an investment of 200 lakh, the centralised Tech Support Centre provides technical support for PCs, peripherals, POS terminals, mobile handsets and other ICT products. The centre also provides Tech support to leading financial institutions in the merchant acquiring business.

        G Harikumar, General Manager, Business development, TVS-E, says, 'the call centre offers end-to-end solutions right from tech support to online customer relations management (CRMi). This service will eventually be available in 12 Indian languages in a phased manner.' Gopal Srinivasan, Director, TVS-E says, 'we leverage the TVS quality culture to offer best in class tech support services to our clients. Our investment in six sigma processes gives us the ability to deliver the lowest cost per call to any brand owner.'

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