New Intel processors hit Thai market

Intel Core i5 and Core i7 processors – formerly codenamed "Lynnfield" – use the latest chip based on Nehalem micro-architecture and are designed to serve consumer needs including high-definition (HD) video, games and photos, high performance digital media and rich digital content.


Intel Microelectronics (Thailand) country manager Accharas Ouysinprasert said the Nehalem micro-architecture – the ninth generation of the microprocessor platform used by Intel since it launched its first chip in
The local unit of giant United States chipmaker Intel Electronics has launched the company’s latest microprocessor family, Intel Core i5 and Core i7, on the Thai market and aims to drive Intel Core i processors to power the local desktop mainstream by next year.Ads by Google
Parallel Processor
Intel Core i5 and Core i7 processors – formerly codenamed "Lynnfield" – use the latest chip based on Nehalem micro-architecture and are designed to serve consumer needs including high-definition (HD) video, games and photos, high performance digital media and rich digital content.


Intel Microelectronics (Thailand) country manager Accharas Ouysinprasert said the Nehalem micro-architecture – the ninth generation of the microprocessor platform used by Intel since it launched its first chip in 1981 – offers stronger, faster and harder computing performance.


He said now was the right time to change to the new microprocessor technology platform because most current applications, such as HD media, rich digital content, and the rapid growth of social networking, required high-performance computing.


"The new Windows 7 operating system is scheduled to enter the market next month, and Intel Core i5 and Core i7 will support it well. With both new technologies, desktop PC users will experience a computing power that in the past could only be found in server computing," Accharas said.


At present, about 30 per cent of Asia’s total of more than 100 million desktop PCs are powered by Pentium 4 processors. This large group is Intel’s target for replacement of existing processors with Intel Core i5 and Core i7 in the near future, because desktop PCs with a computing performance of three years ago do not perform well with current applications, he said.


"Intel Core i5 allows a desktop PC to perform video encoding five times faster than Pentium 4 and is 100-per-cent faster than Intel Core 2 quad," Accharas said.


Initially, the market price of desktop PCs powered by Core i5 will be about Bt25,000 to Bt30,000.


By the first quarter of 2010, Intel plans to launch the third of its Intel Core i processor family, the Core i3, in Thailand. It is intended for entry-level PCs. The Core i5 is for mainstream PCs and the Core i7 for high-end PCs, Accharas said.


"By next year, existing processors will be gradually faded out of the market and Intel Core i processors will replace them, right across the desktop PC market segment.


"This replacement will happen quite a lot faster than those in the past, which took between 12 and 18 months. We will see Intel Core i5 processors in laptops by the end of this month, because Intel will launch it next week during the Intel Developer Forum 2009 in San Francisco," he said.

 

http://www.nationmultimedia.com/worldhotnews/30112242/New-Intel-processors-hit-Thai-market

Hi-tech health plan without a framework?

Concern for basics as ministry rolls out Bt3bn project Even though technology has been deployed in Thailand’s healthcare industry for three decades, and despite the current government’s ambitious policy to turn the country into a healthcare hub in Southeast Asia, the country has never had a strategy or a policy for establishing a solid national electronic healthcare (e-health) system. The Nation’s Asina Pornwasin reports.

To make Thailand into a country where people can expect equality in receiving high-quality health and medical services no matter where they seek them, the country needs a distinguished national e-health policy as a framework for its investment in healthcare technology.


So says Boonchai Kijsanayoti, health informatics officer at the Public Heath Ministry.


Moreover, he says the country’s health and medical systems need a national e-health governance body as well as additional investment in healthcare-related ICT technology.


Currently, Thailand’s annual IT expenses for the healthcare industry amount to between 3 and 6 per cent of gross domestic product (GDP), whereas the United States spends 15 per cent of its GDP per year on healthcare-related IT investments.


According to the World Health Organisation (WHO), e-health means the use of information and communications technology (ICT) to improve the quality of healthcare, the overall health of the population and the efficiency of the healthcare system.


Boonchai said the establishment of an e-health system required a development model, and there were three main elements involved: foundation policy and strategy – such as governance, fixing of policy, funding and infrastructure; enabling policy and strategy – such as citizen protection, equality and interoperability; and e-Health applications – such as public health services, knowledge services and providers of service.


Meanwhile, the Public Health Ministry has rolled out the second phase of the National Health Information System, covering the three years between 2010 and 2012. The plan aims to improve healthcare services by providing a health information system at 11,160 healthcare points of service throughout the country.


Under the plan, there are four stages of implementation. First is the establishment of the infrastructure and networks for the new system, connecting healthcare service facilities with the Internet and establishing health data centres at provincial health offices. It will also connect central health-information offices with provincial health data centres and develop health-information security systems.


Second, the ministry will develop both the infrastructure for a Health Information Exchange and national standards for minimal health-data sets, health-information messaging standards, health-information privacy and security standards and health-terminology standards.


The third stage will involved the implementation of telemedicine services using an Internet connection (Web technology) to provide teleconsultations between primary care providers and secondary care providers in provincial or district hospitals. It will enable 252 provincial or district hospitals around the country to serve 1,500 subdistrict health-promotion hospitals.


The fourth stage will be the implementation of a health television system with the aim of providing health-education broadcasting and health-threat alerts from the ministry’s central office directly to public healthcare service facilities across country.


The government has allocated Bt 2.97 billion to roll out the plan over the next three years.


Additionally, the ministry is working on the second phase of the National Health Standard Data Set, concerning standards for clinical data. It has been working with the National Electronics and Computer Technology Center (Nectec) and the National Health Security Office (NHSO), Boonchai said.


He said the ministry was also continuing work on the first phase of National Health Standard Data Set, which was due to end this year. The work involves harmonising reimbursement data sets of three health-insurance schemes: social security insurance, national health security insurance and civil service medical benefits, as well as decreasing the reporting workloads of health-service providers.


"We will continue to work on the development of national standard codes, including medical disease classifications, drug codes, the Thailand drug code, the health facilities code and the laboratory code," Boonchai said.

 

http://www.nationmultimedia.com/worldhotnews/30112766/Hi-tech-health-plan-without-a-framework?

Intel’s advice for ICT growth

Intel’s general manger for Asia-Pacific, Navin Shenoy, proposed that expenditure be sourced from the Thai Khemkhaeng project.


He said the government should invest "smartly" in education to allow children throughout the country to have equal access to ICT, to enhance their learning experience.


An improvement in the national digital infrastructure would help small- and medium-sized enterprises (SMEs)
Giant United States-based chipmaker Intel sent a senior executive to meet Thai Prime Minister Abhisit Vejjajiva last week to urge that the Thai government give more attention to the improvement of information and communications technology (ICT) education, to digital infrastructure investment, and to spending on WiMax to bridge the country’s digital divide.by giving them a better chance to improve their business competitiveness. Investment in the correct technology would help to bridge the digital divide by giving people living in rural areas an equal chance to access knowledge.


Shenoy said that WiMax, short for Worldwide Interoperability for Microwave Access, was a technology suitable for current investment that would help Thailand to move forward quickly.


He said the government’s new infrastructure investment should include investment in ICT infrastructure at the same time.


Thailand could also benefit from lower WiMax-investment costs because many countries in the region have been investing in the technology, including the Philippines, Malaysia, Singapore, Vietnam, and Indonesia. This will bring the cost of WiMax infrastructure and equipment down dramatically, he said.


"Rural broadband is a fundamental need for the country’s improvement as a whole, and WiMax can play a key role in bringing broadband to the rural areas of Thailand with effective investment," Shenoy said.


However, to make rural broadband a reality, the government first had to make the WiMax spectrum available, with a clear directive. Then, private organisations could build business plans.


"WiMax could be a key factor to drive an increase in Thailand’s broadband penetration rate. Every 1 per cent of broadband penetration equals one per cent of gross-domestic-product growth. Broadband will deliver the utilities [services] that everyone deserves," Shenoy said, adding that the country’s economy will be larger if a WiMax infrastructure is laid down throughout rural areas.


"There is an opportunity gap upcountry, and you can see it in the fact the most PC growth is upcountry," he said.


Shenoy suggested that the Thai government could play an important role in making a rural broadband network available in the not-too-distant future by introducing policies, tax incentives and government purchases.


"The availability of broadband infrastructure both in the cities and rural areas would improve Thailand’s education by giving students equal access to ICT, would improve the country’s competitiveness and bridge the digital divide."


To get things moving, Intel has launched a mission it calls "5 by 10", which aims to push Thailand to achieve 5 million broadband ports before the end of 2010. The aim is consistent with the government’s goal to increase the PC penetration rate for students from 40:1 to 20:1 in the next three years.


Shenoy said Intel would support the government’s investments with its knowledge, experience and technology transfer. It is not yet committed to any financial investments.


To date, Intel Capital has invested in WiMax in four Asian countries: Taiwan, Japan, Australia and Malaysia. Its investment totals between US$20 million and $50 million (Bt675.67 million and Bt1.68 billion).

 

http://www.nationmultimedia.com/worldhotnews/30112767/Intel’s-advice-for-ICT-growth

Dell reaches out to SMEs

Global computer maker Dell plans to enter the small- and medium-sized enterprise (SME) market in Thailand, and will soon introduce three new mobile computers.Dell Asia-Pacific’s general manager for small and medium business, South Asia, Khoo Teng Guan, said the company was geared up to cater for SME customers with its Vostro range of office and small-business products, including the Dell Vostro 1014, Vostro 1015 and Vostro 1088 notebooks, which were designed specially for small businesses.


The new notebooks are equipped with powerful Intel Core 2 processors, extended battery life and power-efficient WLED LCD screens. They also have a built in 5-in-1 media reader that allows users to transfer photos, video and data, an optional integrated web cam and Energy Star 5.0 compliance. There’s also a choice of black and red colours. The products offer a full range of configurations that meet the everyday computing needs of small business customers.


Khoo said Dell now distributed its products via online and telephone channels as well as through the retail shops of its channel partners.


"We believe SMEs will recover from the economic recession faster because they generally respond faster to economic changes. Technology solutions do not require huge cash investments due to tight access to credit. Dell also offers technology with a low total cost of ownership," he said.


Khoo said that although IT spending was down in 2009 due to the financial downturn, SMEs needed more from IT than ever before. This is primarily because


they are increasingly dependent on technology to serve their customers better, run their businesses more efficiently and compete more effectively.

http://www.nationmultimedia.com/worldhotnews/30112432/Dell-reaches-out-to-SMEs

Concerted move against piracy, copying, illegal use

The Commerce Ministry has begun a large-scale crackdown on intellectual property violations in the software industry.


The Ministry has been directed to protect both local software companies and overseas companies whose products are sold here from piracy, illegal use and copying. It is moving to fully protect intellectual property (IP), legal software, copyright and software developers’ authority of ownership.


It is also reviewing a draft of new copyright laws, developing an Asean Database on Patent Design and setting up a Patent Cooperation Treaty office for local businesses that want to apply for international patents.


Deputy Commerce Minister Alongkorn Ponlaboot said the ministry had formed a National IP Policy Committee. Its function will be to protect IP of all kinds and promote this protection as a business benefit to companies operating in all fields, from traditional businesses to those operating on the Internet. Specifically, it will be fighting illegal operators who flout copyright laws.


The committee’s responsibilities are divided into two main areas: promoting and protecting intellectual property.


In promoting IP, the committee will help individuals and businesses to develop products and services behind the shield of IP protection, so that these products and services can contribute to the government’s creative-economy mission. It will work in 15 industrial sectors, including automotive, manufacturing and software.


It also plans to set up a subcommittee on the creative economy, to encourage local businesses to become involved in the Creative Thailand initiative and to support the government’s Thai Khemkhaeng (TKK) project.


Meanwhile, in its role of protecting IP, the national committee is in the process of submitting draft changes to copyright laws for Cabinet approval. The draft law sets out to extend IP protection to businesses operating on the Internet or conducting e-commerce.


The draft also proposes to punish Internet service providers involved in IP violations, landlords who provide locations and space to illegal Internet services and Internet Cafes that provide illegal services.


Alongkorn said the committee had also set up three subcommittees and working groups to investigate individuals and businesses believed to be operating in violation of IP laws. These included a subcommittee on prevention and suspicion of IP violation, a working group on investigation and suspicion and a working group on education and publications related to IP.


The deputy minister said his ministry was also planning to separate its IP Department and transform it into a service delivery unit, or intellectual property centre.


The IP Department has also developed various strategies to support the creative-economy mission. The protection of intellectual property is seen as a vital part of the foundation on which a creative economy will be built. In the next two years, the department plans not only to raise the country’s competitiveness by encouraging the use of IP protection and enforcing the laws, but also to protect local wisdom as intellectual property and to provide funding to allow individuals and businesses to use IP to develop commercial products and services.


IP Department director-general Puangrat Asawaphisit said his department was also cooperating with authorities in the Philippines, Malaysia and Singapore to set up a prototype Asean Database on Patent Design so that participating countries will be able to search patent design in the region. The department plans to set up a trial of a local patent-design database early next year.


Puangrat said the department would also set up a Patent Cooperation Treaty (PCT) office by the end of this month. The office will act as an agent, preparing the necessary translations and paying national fees for local people and businesses applying for international patent protection. It aims to encourage Thai inventors to seek international protection for their innovations. The services of the PCT office will be available early next year.


The department will also allow individuals and businesses to register and apply for local patents by Internet in the near future.


Meanwhile, the Business Software Alliance says illegal software and software piracy in Thailand has been reduced by 76 per cent, compared with levels three years ago, when 80 per cent of software was the product of piracy.

http://www.nationmultimedia.com/worldhotnews/30112431/Concerted-move-against-piracy,-copying,-illegal-use

Executives upbeat about future with ‘strong potential’

Praise for TKK package, but more government support needed Although there are signs around the world of a fragile recovery from the global economic malaise, the improving situation has yet to have any impact on Thailand’s information and communications technology industry, which is being supported by both the local government and private sectors.


Top executives recently gave their views on the industry’s future in interviews with The Nation.


Jadesada Kraisingkorn, country manager of IBM Thailand’s Software Group, said the outlook for the local IT market was aligned with the country’s economic situation.


Government forecasts say economic prospects should pick up from the fourth quarter of this year, so the IT market should follow suit, she said.


Jadesada said Thailand’s IT industry had strong business potential, especially in terms of overseas business expansion. This is based on many factors, including the sophistication of skills and expertise of many Thai IT professionals and the size of the domestic IT market, which could become a great breeding ground for IT talents, she said.


However, the industry needs support from many parties, especially from the government, because there can be no success without government support.


She said Thai IT professionals had strong potential in creative areas such as gaming and development of multimedia content, perhaps fitting well with demand from the US market. There were also many top local talents with skills in various industry solutions, making the Thai industry ideal for the Asean market.


Jadesada said "various factors" could support local IT professionals in expanding into overseas markets, including government support in the form of incentives or policies making it easier for local professionals to begin trading overseas.


Promoting the development of local skills, in the form of certification programmes, could also help, as could the promotion, adoption and use of open standards instead of encouraging Thai IT professionals to stick with proprietary platforms.


Somkiat Ungaree, president of the Association of Thai Software Industry (ATSI), said that the government’s support for the private sector, demonstrated by its Thai Khemkhaeng (TKK) stimulus package, would have a positive impact on the software market and industry.


The association expects that by the end of this year, the software industry will have total revenue of about Bt70 billion, showing growth of 8 per cent over last year.


The association plans to take part in an industry "Buy Thai First" project, promoting local software development and encouraging businesses to purchase and use local software products and services.


"Earlier, we expected the local software market to grow by around 5 per cent, but after the government announced its TKK package, we reassessed the situation and now expect growth of around 8 per cent. The government’s support will encourage customers to use local software and will give them confidence in local products, which are developed to international standards, with high service quality and affordable prices," Somkiat said.


Accharas Ouysinprasert, country manager of Intel Microelectronics (Thailand), said that the ICT market showed positive signs this year because the economic situation was recovering. This was especially good for the hardware industry, because the government, through the Education Ministry, planned to buy about 100,000 notebook computers for students, and this would give the notebook-computer market strong growth of more than 20 per cent.


However, to support the ICT industry as a whole, the government should promote use of local products and software in both the government and public sectors, to create confidence among customers and give the local industry strength as well as market growth. This would enable local businesses to compete with international rivals.


Nart Liuchareon, chief executive of the CDG Group, said Thailand’s ICT industry was still stable and continued to grow because local businesses were spending money on technology to support their enterprises.


He said the new TKK stimulus package, under which the government would provide for funding of its mega-projects, would have both direct and indirect affects on the ICT industry.


"I think that from the economic situation, the tourism industry is affected because of the reduction in tourism. But the ICT industry is continuing to grow, especially in the telecom industry, because operators are spending much more money to create competitiveness in the quality of their services," Nart said.


He said his company was expecting revenue growth of about 10 per cent, allowing it to reach revenue of about Bt5.5 billion by the end of this year – Bt500 million more than in 2008.

http://www.nationmultimedia.com/worldhotnews/30111921/Executives-upbeat-about-future-with-’strong-potential’

Microsoft Thailand kicks off ‘Microsoft IT Youth Challenge 2010′

As the online media has increased its popularity amongst youth regarding its ability of being a vast resource of information and communications, Microsoft Thailand has today transformed this year’s ‘Microsoft IT Youth Challenge’ activity focusing online channel. The sixth year program is now inviting Thai primary and secondary school students to showcase their creative IT works on website, www.pil.in.th to win medals from Microsoft and trophies from the Ministry of Education. Applications are open from now October 31 2009.

Application details for students interested in participating in the ‘Microsoft IT Youth Challenge 2010′ are as follows:


A team category of 2-3 students


1. Junior primary school students (P1 – P3) should create a single A4-page design using Microsoft Paint, under the theme of ‘Virtue Cartoon’.


2. Senior primary school students P4 – P6 should submit a short cartoon animation using Microsoft Marvin, under the theme of ‘Sharing Knowledge Cartoon’.


3. Junior high school students M1 – M3 should submit work developed using Microsoft Excel under the theme of ‘Enjoy Thinking Games’.


An individual category


4. High school students (M4 – M6) – Thailand Innovative Student 2010 should submit work developed using online applications on @PiL.in.th, Live@edu, MSN, SkyDrive, Space and Facebook   under the theme of ‘Changing Online Technology for Education’.  

The preliminary selection results will be announced at www.pil.in.th on December 8 2009. Students who successfully reach the first-round will then have the opportunity to develop their creative ideas for the final round of the competition by end of 2009.

Interested students can submit their projects from now until October 31 2009 via @PiL.in.th email address on www.pil.in.th. For further information, please send emails at ITYC2010@pil.in.th or call 082-341-4905 or 089-220-3351.

 

http://www.nationmultimedia.com/worldhotnews/30111729/Microsoft-Thailand-kicks-off-’Microsoft-IT-Youth-Challenge-2010′

‘Love children’ website expands services

Bangkok-based Rakluke Group has expanded into online business via its website www.momypedia.com and plans to provide personal information to users.The group’s president Subhawadee Harnmethee, said Rakluke (love children) intended the website to create a community of families and parents who wanted to communicate and share experiences and knowledge via an online network.


The company is also keen to sell advertising space on the website to companies wanting to promote their business on a family-based network, and is open to application for membership registration from Internet users who are prepared to pay for its services.


Subhawadee said the website would provide online media and solution services and business services such as online research and surveying.


The marketing manager of www.momypedia.com, Vatayos Atvisejsiwakul, said that in a "next step", the website planned to provide Web 3.0 – creating a large collection of databases that could be connected on demand. This will enable users to access information on demand, providing them with knowledge to support their lifestyles.


Www.momypedia.com will also provide live chat facilities with experts such as doctors next year, as well as producing online television programmes and radio over its online network. It will also begin marketing commercial businesses to customers next year, Subhawadee said


Rakluke Group’s managing director  Chanida Intaravisut said the website was not only a Web-based community for families, enabling members to create activities together, but was also a new marketing channel for businesses.


It has already won three international awards, including bronze awards from 8th Annual Horizon Interactive Awards and the 2009 Summit Creative Awards, both in the United States. It also won an Award of Distinction at the 15th Communicator Awards, Chanida said.

 

http://www.nationmultimedia.com/worldhotnews/30111180/’Love-children’-website-expands-services

Telecom union urges access for disabled

The International Telecommunication Union (ITU) is urging lawmakers and regulators in Asia-Pacific countries to make a greater effort to provide access to information and communication technology for disabled people. Ads by Google


The message will be delivered at an Asia-Pacific Regional Forum on Mainstreaming ICT Accessibility for Persons with Disabilities which starts today at the United Nations Conference Centre in Bangkok and runs until Thursday.


The head of the ITU’s Asia-Pacific regional office, Eun-Ju Kim, said the forum would also introduce the "e-Accessible Policy Toolkit for Persons with Disabilities", developed by ITU and G3ict.


The policy toolkit aims to support various stakeholders in developing policies and strategies for ICT accessibility for disabled people, in line with the Convention on the Rights of Persons with Disabilities (CRPD).


The toolkit provides a framework for developing policies and strategies for mainstreaming digital accessibility at regional, national and international levels and offers specific guidance to developing countries.


"We aim to raise awareness and generate momentum for the implementation of the CRPD, especially in countries across this region. Participants at the forum will exchange experiences and case studies, as well as learning about innovative ICT-accessibility measures for disabled people, especially through assistive technologies and applications," Kim said.


She said that initiatives in Thailand for ICT accessibility for disabled people, led by HRH Princess Maha Chakri Sirindhorn, who was also one of ITU’s Patrons, had been carried out. However, the government still needed to take action.


"ICT accessibility policies, especially for disabled people, will not emerge overnight. Consistent and persistent steps must be taken to properly design policies and to implement them for an effective ICT-accessible environment in any given country," Kim said.


ICT-accessibility issues must be considered in relevant laws, regulations, policies and programmes at all stages from design to implementation. She gave as examples Web technologies including information services, websites and online applications; public access terminals such as ATMs, information kiosks, vending machines, information displays, point-of-sale payment systems and door-entry systems; and application software, telecommunication devices and services.


The most recent survey in Thailand, undertaken by the National Statistical Office in 2007, showed that around 1.9 million people, or about 2.9 per cent of the population, had disabilities.


Despite efforts to bridge the digital divide, the gap for disabled people is getting wider and deeper as they fail to catch up with new technologies and services, while assistive technologies, devices and applications specifically designed for these people are barely affordable, she said.


Kim emphasised the role of not only policy-makers and regulators, but also that of industries, in their ability to contribute appropriate designs and affordable ICT products and services for disabled people – taking into account potential markets in an ageing society.


"ICT products and services built with the needs of disabled people in mind will be easier for everyone to use. This helps people who are not technologically skilled to use these products and services. Otherwise, they will be intimidated by them and won’t use them," she said.


The ITU will continue to promote the toolkit and deliver appropriate training based on the toolkit to various stakeholders, including policy-makers, regulators and others interested in mainstreaming, developing and implementing ICT accessibility issues for disabled people.


"In Thailand, the ITU is working with the ICT Ministry, the National Telecommunications Commission (NTC) and Nectec in areas such as accessibility standards, telecommunications relay services, policy and regulations and human-capacity building," Kim said.

http://www.nationmultimedia.com/worldhotnews/30110578/Telecom-union-urges-access-for-disabled

New IT systems to revitalise TOT

TOT is to enhance its back-end IT infrastructure and develop an enterprise information system (ENTIS) to improve the quality of its services, support its organisation and customers and provide for new services in the future.


 Senior executive vice president Kittipong Tameyapradit said that because TOT was a large organisation it had to deal with huge amounts of information, and in TOT’s case, this information was scattered. Therefore, the company aims to develop the enterprise information system to improve its database management and the quality of its services.


The ENTIS is an integrated data warehouse and data-mining system capable of providing analyses and helping executives to make business and operational decisions. The system will also assist in management of TOT’s finances, human resources and networking. It will break down the complexity of the organisation’s reporting requirements, replacing more than 1,700 reports with about 200 in future. It is expected to save the cost of TOT’s annual investment-related report, involving 453 branch offices and delivering around Bt60 million to the company’s head office every year.


Moreover, TOT is adopting technology to change the management of its 1177 call centre, which handles complaints. Geographical information (GIS) and customer-relationship management (CRM) systems are being integrated into the call centre’s technology. Information will be recorded in a database and customer locations monitored so services can be provided efficiently and the location of calls displayed on a monitor screen.


The changes will also enhance the company’s provision of service-level agreements with large customers.


"We have now integrated GIS into the system in Phuket and plan to invest Bt180 million to integrate GIS into the system in six more provinces, so that staff are able to monitor information and the location of customers without the need to go into the field before services are provided. Meanwhile, executives will able to access real-time information from their computers," Kittipong said.


 Formerly, when customers reported a breakdown in services from fixed telephone lines or other network infrastructure, TOT had to send staff into the field to check the condition of the network. With the new system, staff will able to monitor the customer’s problem and location, and the state of the network infrastructure, from display monitors in the office. As result, the company will be able to provide services in 15 minutes, rather than three days.


TOT expects to invest around Bt1 billion next year to develop billing management and customer relationship management systems to support existing and new services.


 Under the billing management system, it aims to deliver a single bill to customers covering a range of services. 
ated service-fee charges for new 3G telephone services and existing ADSL as well as fixed-line telephone fees. As result, customers will able to pay for all these services with just one bill," Kittipong said.

TOT is also planning to enter business partnerships, both international and domestic, to develop Internet-protocol TV services in the near future, he said.

http://www.nationmultimedia.com/2009/08/20/technology/technology_30110245.php